Gravity Forms not sending email to Google Apps

After struggling with this first on client websites, and then on my personal website- I was trying to figure out why Gravity Forms is a recommended plugin for WordPress contact forms?! FINALLY a solution. The emails don’t go to the inbox of Google Apps. I have no idea why, but you can route it FIRST to a GMAIL, THEN back to GOOGLE Apps.

This is how you do it:

Setting up your notification page


1. Go to EDIT FORM -> [select your form] -> NOTIFICATIONS
2. Under Send to email: email, put a gmail address (I’m assuming that your administrator email is a google apps email address and not working, which is why you are reading this blog entry in the first place)
3. From Email: you can use your gmail or your google apps email. I used my google apps. I’m not sure I would recommend using the Email value from the form, because this gmail Address Book would just get filled up with random people’s email addresses who are contacting you. I set mine to my own so that if I want to respond, I have their email address and only then does it get logged in my Address Book.
4. Create a distinct email subject title. You will use this to create a filter on your gmail email to send it back to google apps. Mine is: “New STEVENCHU.COM submission from {form_title}” –> my filter will be “New STEVENCHU.COM submission”

Forwarding Gmail back to Google Apps


1. Start a search with the first few words of your email submission form but instead of searching, click CREATE A FILTER.
2. Add a forwarding address. Type in your google apps email address, submit. Go to google apps and verify the link sent to your email. Forwarding is now enabled. Go back to Gmail
3. Check delete email & forward email to [your google apps email].
4. Save this filter.

Testing Gravity Forms

1. Go back to your webpage and try submitting the form again. See if you get an email notification that comes through to your Google Apps. It should come through and the FROM field will say “to [google apps email] via gmail.com

Good luck! Let me know if this works for you.

About Steven Chu


Hi, I'm Steven! I'm an entrepreneur, photographer and art director in New York. Follow this blog for self expression, fun, and most importantly: looking comfortable, at ease, and amazing in your photos no matter who takes them! I dedicate this to my amazing friends who have let me inadvertently turn all of our hangouts and travel photos into a never ending photoshoot of fun. The proof is in the pudding-- our photos rock. My other projects: I'm the founder of InstaTechie.com, a face-to-face tech concierge service for NYC. Book a techie to walk you through something you want to learn! My work focuses on socially engaged art projects which use technology to create access to resources for communities. Visit Steven Chu Studio (stevenchustudio.com) for branding & design work or Steven Chu (stevenchu.com) for photography projects.

2 thoughts on “Gravity Forms not sending email to Google Apps”

  1. This turned out to be a great workaround. I recently switched web hosts and ran into the problem of not getting my gravity forms notification emails to my Google Apps email address. My previous host never had any problems with this, so I must say that I am pleased and grateful that I found your guide. Thank you very much 🙂

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