Google Hangouts Not Working in Chrome May 2015

Whether you’re on PC or MAC OSX, you may have noticed that Google Voice keeps telling you to: “please download the voice plugin to make a call” even after you’ve installed it several times. What’s changed is the old google voice chat plugin is no longer supported (though they don’t even tell us). You have to upgrade to the New Google Hangouts, where a phone call tab exists there.

To do this, on the left hand side of gmail you’ll see a green dot next to your name on the chat window. There’s a small DOWN arrow, which you can click and the first option will say “Try the new Hangouts”.


Once you click that it’ll work again. Presto!

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Steven Chu

Hi, I'm Steven! I'm an entrepreneur, photographer and art director in New York. Follow this blog for self expression, fun, and most importantly: looking comfortable, at ease, and amazing in your photos no matter who takes them! I dedicate this to my amazing friends who have let me inadvertently turn all of our hangouts and travel photos into a never ending photoshoot of fun. The proof is in the pudding-- our photos rock. My other projects: I'm the founder of, a face-to-face tech concierge service for NYC. Book a techie to walk you through something you want to learn! My work focuses on socially engaged art projects which use technology to create access to resources for communities. Visit Steven Chu Studio ( for branding & design work or Steven Chu ( for photography projects.

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